FAQs & Troubleshooting
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155 Results
- 1(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 2Using the Communication Settings (for Windows)
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4How do I transfer label or slip templates?
- 5Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6How do I connect RJ printer to my computer?
- 7How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 8When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 9Where can I find my Brother printer's serial number?
- 10How do I connect the printer to my computer via Wi-Fi®?
- 11Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 12How can I connect my printer wirelessly?
- 13How to install the rechargeable Li-ion Battery
- 14Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 15P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 16How do I transfer label templates with P-touch Transfer Express?
- 17How do I install/change the RD roll?
- 18How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 19I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 22I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 23Using the Device Settings (for Windows)
- 24How to identify your Operating System (OS) for Windows or Mac
- 25How to open the Devices and Printers window
- 26What Android™ mobile application can I use?
- 27What iOS mobile application can I use?
- 28Using the Printer Setting Tool (for Windows)
- 29How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 30The paper settings specified from the server computer are not reflected on the client computer.
- 31How to connect to a DC power outlet (Optional)
- 32How to connect to an AC power outlet (Optional)
- 33How do I clean my machine?
- 34Printing is not possible. (USB connection)
- 35Installing the LPR driver and CUPS wrapper driver (Linux®)
- 36Uninstalling the printer drivers (Linux®)
- 37How do I uninstall the printer driver?
- 38How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 39How to charge the rechargeable Li-ion battery
- 40How do I reset network setting?
- 41How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 42How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 43I have an occasional printing problem.
- 44How to install Brother software on a computer not connected to the Internet
- 45I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 46What is the Label List? (P-touch Editor 5.x for Windows)
- 47What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 48I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 49Some of the print options in OpenOffice do not work. (Linux®)
- 50Can I set a different media width when using an OpenOffice template? (Linux®)