FAQs & Troubleshooting
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132 Results
- 1The print quality is poor, and the image is too light or dark.
- 2How can I install the printer driver only? (for Windows)
- 3How do I transfer label or slip templates?
- 4How do I connect RJ printer to my computer?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 7P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 8The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 9I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 10I have an occasional printing problem.
- 11How do I disable broadcasting the printer to AirPrint-compatible devices?
- 12How to use the RJ Utility (for Windows)
- 13The paper settings specified from the server computer are not reflected on the client computer.
- 14Printing is not possible. (USB connection)
- 15I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 16What Android™ mobile application can I use?
- 17Will my printer automatically turn itself off?
- 18How to open the Devices and Printers window
- 19I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 20My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 21How to charge the rechargeable Li-ion battery
- 22How do I transfer label templates with P-touch Transfer Express?
- 23How do I install the software using a USB cable? (for Windows)
- 24Which interface cable can I use?
- 25How do I install/change the RD roll?
- 26I'm using a USB 3.0 connection. Although I can print, either the Checks Media function, Printer Setting Tool/P-touch Utility, or the distributed printing function do not work. (Windows Vista / Windows 7 / Windows Server 2008 / 2008 R2)
- 27Where can I find my Brother printer's serial number?
- 28How do I reset network setting?
- 29Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 30When I print many continuous labels, part of the label data is printed twice.
- 31How do I install the Software for wireless network environment using the installer CD-ROM and temporarily using a USB cable?
- 32How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 33P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 34How do I uninstall the printer driver?
- 35How to install the rechargeable Li-ion Battery (Optional)
- 36How to connect to an AC power outlet (Optional)
- 37How to identify your Operating System (OS) for Windows or Mac
- 38How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 39Suddenly my print server stopped printing.
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 42When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 43What iOS mobile application can I use?
- 44Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 45What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 46My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 47The printer automatically turns off when not used for a while.
- 48The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 49How to delete the registry information and files related to the printer driver
- 50When I print a long label or many labels continuously, printing suddenly stops.