FAQs & Troubleshooting
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105 Results
- 1Where can I find my Brother printer's serial number?
- 2Replacing the ink ribbon cassette
- 3Replacing the tape cassette
- 4Replacing the paper core holder
- 5How do I uninstall the printer driver?
- 6What is the default User ID and Password for BRAdmin Light or Professional?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10The tape, fabric ribbon or ink ribbon ran out during printing.
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 14How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 15My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 16Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 21When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 22Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 23How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 24How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 25How to open the Devices and Printers window
- 26I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 27P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 28The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 29What is P-touch Library?
- 30What maintenance should be performed?
- 31How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 32The indicators show that a system error has occurred.
- 33How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 34How do I update the firmware?
- 35How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 36(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 37Printing is not possible. (USB connection)
- 38Specifications of Tape and Fabric ribbon that can be printed with this printer
- 39How to use P-touch Library
- 40The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 41The indicators show that the machine is in boot mode (operating system error).
- 42The tape color is not recognized. I get the error message "Tape color not recognized" when I install a tape cassette in the printer.
- 43The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 44How to delete the registry information and files related to the printer driver
- 45What is the Label List? (P-touch Editor 5.x for Windows)
- 46The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 47I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 48How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 49Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 50I cannot install the printer driver because the installation stops after connecting the printer to my computer.