FAQs & Troubleshooting
Popular |
185 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Where can I find the IP addresses of my computer and the printer?
- 3Using Web Based Management
- 4I cannot print using a HSe cassette.
- 5I cannot establish a connection using Wireless Direct.
- 6Installing the software
- 7Where can I download the latest P-touch Editor for Mac?
- 8I cannot print using FLe tape and get an error message.
- 9Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12Although "Auto Power On" or "Power On When Plugged in" is set to On in the Printer Setting Tool, the printer does not turn on automatically.
- 13How do I connect my printer via Wi-Fi®?
- 14Where can I find my Brother printer's serial number?
- 15P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 16Wi-Fi® lamp is lit in green but the printer cannot communicate with other devices via a wireless LAN.
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 19I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 20When I search for devices using Mobile Cable Label Tool, Brother iPrint&Label or Mac, the printer cannot be detected.
- 21Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 22How do I transfer label templates with P-touch Transfer Express?
- 23The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 24I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 25What Android™ mobile application can I use?
- 26What iOS mobile application can I use?
- 27I cannot connect my machine to the wireless network.
- 28How do I print multiple lines and how many lines can I print?
- 29Printing is not possible. (P-touch Editor5.3 for Mac)
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 32Power Supply
- 33What is P-touch Library?
- 34Where can I find the printer's network settings, such as IP address?
- 35Where can I download Brother iPrint&Label? (iPrint&Label)
- 36How to charge the rechargeable Li-ion battery
- 37How can I prevent about 1-inch left margin produced before printing? (P-touch Editor 5.x)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39Can I set the printer to turn on its wireless LAN settings when I turn on the printer?
- 40How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 41When I open a CSV file in P-touch Editor, some characters are garbled. (P-touch Editor 5.x)
- 42I cannot print after updating the firmware or font data.
- 43How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 44What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 45How to install the rechargeable Li-ion battery (optional)
- 46How do I reset network setting?
- 47My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 48How can I print wirelessly after installing the printer driver? (for macOS 10.15 or earlier)
- 49Attaching the Keyboard LCD Unit
- 50How to open the Devices and Printers window