FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Protect your Brother machine against unauthorised access over the network
- 52Open the Control Panel (For Windows)
- 53Cannot Scan ##
- 54Discover the MAC address of the Brother network card
- 55Cannot Print ##
- 56What is the default password for my BRAdmin or Web Based Management?
- 57Drum !
- 58Drum End Soon
- 59Can I use non-Brother or third party supplies with the Brother machine?
- 60Install the optional lower tray
- 61Use Universal Print (Windows)
- 62Send a fax using PC-FAX with LPD/LPRng (Linux)
- 63Update the Driver or Firmware for your Brother machine
- 64The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 65Supported models of Universal Printer Driver for PCL
- 66Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 67The printer status is Offline or Paused.
- 68Verify if the Brother machine has a dial tone.
- 69When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 70I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 71Export an address book and import it to another machine
- 72Check the remaining ink or toner level (Linux)
- 73When I print images, the quality is not good (Linux)
- 74I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 75Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 76How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 77I cannot save a file downloaded from the Brother support website (For Windows)
- 78I cannot find some option in the Printing preferences. (For Windows)
- 79How to identify your Operating System (OS).
- 80Important points you need to confirm before configuring your Brother machine for a wireless network.
- 81What is the Network Shared printing?
- 82Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 83I cannot print from my computer via USB.
- 84Self-Diagnostic
- 852-sided Disable or 2-sided Disabled
- 86No Toner
- 87Why doesn't my Brother machine have a dial tone?
- 88In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 89Where can I find my Brother machine's serial number?
- 90What is the recommended paper?
- 91When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 92Can I send a print job to multiple machine email addresses using Email Print?
- 93Configure and use PC-FAX (CUPS) (Linux)
- 94Configure the Scan to Email Feature (Linux)
- 95The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 96The downloaded driver's name is different from my machine's name. (Linux)
- 97The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 98Large characters are printed incorrectly. (Linux)
- 99When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 100When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)