FAQs & Troubleshooting
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Latest |
27 Results
- 108/19/2024What Android™ mobile application can I use?
- 207/23/2024I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 305/30/2024(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 410/18/2023How to open the Devices and Printers window
- 510/18/2023How do I uninstall the printer driver?
- 610/18/2023How to identify your Operating System (OS) for Windows or Mac
- 710/18/2023Printing is not possible. (USB connection)
- 804/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 903/31/2022How to delete the registry information and files related to the printer driver
- 1003/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 1103/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1201/18/2021The printed image is out of alignment.
- 1301/08/2021How do I connect the printer to my computer?
- 1404/14/2020How do I clean the Print Head and the Platen Roller?
- 1503/30/2020How to connect to an AC Outlet (Optional)
- 1603/27/2020I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 1712/11/2019How to install the Battery (Optional)
- 1811/05/2019How do I install the printer driver from the CD-ROM?
- 1911/14/2018What do the indicator lights mean?
- 2012/14/2015How to insert paper
- 2108/11/2015The print quality is poor, and the image is too light or dark.
- 2201/14/2015The paper is jammed in the printer.
- 2301/06/2015Error messages do not appear when using the USB connection of my printer.
- 2412/24/2014What is IrDA?
- 2512/24/2014Paper does not move through the printer even though the motor is running.
- 2612/21/2010Paper moves through the printer, but nothing appears on the paper.
- 2702/19/2010Pages don't print. What should I do?