HL-L2420DW
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FAQs & Troubleshooting |
![](/g/b/img/product/hll2420dw_us.jpg)
HL-L2420DW
Date: 09/29/2023 ID: faq00000017_043
Ghosting images
Check the following points to resolve the issue:
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Check the machine's environment. Conditions such as low humidity and low temperatures may cause this print quality issue.
Refer to Product Safety Guide available on the Manuals section.
> The latest Product Safety Guide is available in the Manuals section. - Select the appropriate media type in the printer driver.
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(For models with a machine's display)
Select the appropriate media type from the paper type options on your machine. - Make sure the two green levers inside the back cover are in the up position. Pull up the two green levers until they stop.
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Clean the drum unit.
> Click here to see how to clean the drum unit. -
Replace the drum unit with a new drum unit.
> Click here to see how to replace the drum unit. -
Replace the toner cartridge with a new toner cartridge.
> Click here to see how to replace the toner cartridge. - The fuser unit may be contaminated. Contact Brother Customer Service from "Contact Us."
HL-L2400D, HL-L2405W, HL-L2420DW, HL-L2460DW(XL), HL-L2865DW
If you need further assistance, please contact Brother customer service:
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