MFC-8820DN
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FAQs & Troubleshooting |
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MFC-8820DN
Date: 07/24/2006 ID: faq00000261_006
How do I improve the copy or fax quality?
Please clean the Document Scanner, the Laser Scanner window and the Corona Wire inside the drum unit. Follow the steps listed below:
To clean the Scanner:
Turn the MFC/DCP power switch off and lift the document cover. Clean the scanner glass and glass strip with dry cloth and the white film with isopropyl alcohol on a lint free cloth.
![](/g/b/img/faqend/faq00000261_006/us/en/92168/ZL2MFC_clean3.jpg)
![](/g/b/img/faqend/faq00000261_006/us/en/92169/ZL2MFC_clean4.jpg)
To clean the Laser Scanner window:
- Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the panel.
- Do not use isopropyl alcohol to clean the laser scanner window.
- Do not touch the scanner window with your finger.
- The drum unit contains toner, so handle it carefully. If toner scatters and your hands or clothes get dirty, immediately wipe or wash it off with cold water.
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Turn the MFC/DCP power switch off and open the front cover.
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Remove the drum unit and toner cartridge assembly.
Just after you have used the MFC/DCP, some internal parts of the machine are extremely HOT! When you open the front cover of the MFC/DCP, never touch the shaded parts shown in the diagram below.
![](/g/b/img/faqend/faq00000261_006/us/en/92166/ZL2MFC_clean.jpg)
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Gently clean the scanner window by wiping it with a clean soft dry cloth. Do not use isoproply alcohol.
![](/g/b/img/faqend/faq00000261_006/us/en/92170/Zlfb4537.gif)
To clean the Corona Wire inside the drum unit:
We recommend placing the drum unit and toner cartridge assembly on a cloth or large disposable paper to avoid spilling and scattering toner.
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Clean the primary corona wire inside the drum unit by gently sliding the blue tab from right to left several times.
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Return the blue tab and snap it into the Home position.
If the blue tab is not at Home position, printed pages may have vertical stripes.
![](/g/b/img/faqend/faq00000261_006/us/en/92167/ZL2MFC_clean2.jpg)
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Reinstall the drum unit and toner cartridge assembly into the MFC/DCP.
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Close the front cover.
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Plug in the power cord first, then the telephone cord.
DCP-8020, DCP-8025D, MFC-8420, MFC-8820D, MFC-8820DN
If you need further assistance, please contact Brother customer service:
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