MFC-J1170DW
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FAQs & Troubleshooting |
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MFC-J1170DW
Date: 07/19/2021 ID: faq00002490_045
No Paper / No Paper Fed
There are several reasons that the Brother machine displays No Paper, No Paper Fed. Check the following points to clear the No Paper, No Paper Fed message.
Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.
Cause 2: The Jam Clear Cover is not closed correctly.
Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.
Cause 1: The machine is out of paper or paper is not correctly loaded in the paper tray.
Do one of the following:
- Refill the paper tray, and then follow the machine's display (hereinafter called LCD) instructions.
- Remove and reload the paper, and then follow the LCD instructions.
To load paper in the paper tray, see the Related FAQs at the end of the page.
Cause 2: The Jam Clear Cover is not closed correctly.
Make sure the Jam Clear Cover is closed evenly at both ends.
Cause 3: Paper dust has accumulated on the surface of the paper pick-up rollers.
Clean the paper pick-up rollers.
> Click here to see how to clean the paper pick-up rollers.
Related FAQs
MFC-J1170DW, MFC-J1800DW
If you need further assistance, please contact Brother customer service:
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