HL-EX415DW
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FAQs & Troubleshooting |
![](/g/b/img/product/hlex415dw_us.jpg)
HL-EX415DW
Date: 09/07/2023 ID: faq00002674_004
Self-Diagnostic
If the machine's display displays the following self-diagnostic messages, follow these steps:
- Self-Diagnostic
Cause
- The fuser unit does not work correctly.
- The fuser unit is too hot.
Action
-
(For a certain model)
To prevent you from losing the received fax data in the machine's memory, transfer the data to another Fax machine or to your computer before turning off the machine. -
Press and hold
(Power) to turn off the machine, wait a few seconds, and then turn it on again.
Leave the machine idle for 15 minutes with the power on.
DCP-L2640DW, DCP-L5510DN, HL-EX415DW, HL-L2405W, HL-L2420DW, HL-L2460DW(XL), HL-L2465DW, HL-L2480DW, HL-L2865DW, HL-L5210DN, HL-L5210DW(T), HL-L5215DW, HL-L6210DW(T), HL-L6217DW, HL-L6310DW, HL-L6415DW(T), MFC-EX915DW, MFC-L2760DW, MFC-L2807DW, MFC-L2820DW(XL), MFC-L2900DW(XL), MFC-L2980DW, MFC-L5710DN, MFC-L5710DW, MFC-L5715DW, MFC-L5717DW, MFC-L5915DW, MFC-L6810DW, MFC-L6915DW
If you need further assistance, please contact Brother customer service:
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