HL-L2400D
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FAQs & Troubleshooting |
![](/g/b/img/product/hll2400d_us_eu_as.jpg)
HL-L2400D
Date: 09/07/2023 ID: faq00002677_020
Cannot Print ##
When the Cannot Print ## message appears on the status monitor, the following LED indications is shown on the control panel.
The Toner, Drum and Paper LEDs are on.
The error message "Cannot Print ##" is an indication that the machine has a mechanical issue. The "##" is a different error message depending on the condition of your machine. The "##" is a 2-digit number or alphabet.
For example, Cannot Print 32, Cannot Print ZC, etc.
Press and hold (Power) to turn the machine off, wait a few minutes, and then turn it on again.
If the error message continues, there is an issue on the sensor, motor or substrate and so on. The machine will require a service, contact Brother Customer Service from the "Contact Us" section.
HL-L2400D
If you need further assistance, please contact Brother customer service:
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