DS-920DW
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FAQs & Troubleshooting |
![](/g/b/img/product/ds920dw_us.jpg)
DS-920DW
Date: 02/20/2014 ID: faq00100001_001
Cannot scan documents using the control panel (For Macintosh)
The latest version of firmware will resolve the issue.
Follow the steps below.
-
Update the firmware version to the latest version.
Click here to visit the Downloads section to update the latest version of firmware. -
Try scanning using the control panel again.
DS-820W, DS-920DW
If you need further assistance, please contact Brother customer service:
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