CM350e
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FAQs & Troubleshooting |
![](/g/b/img/product/hf_cm350eeus.jpg)
CM350e
Date: 08/29/2018 ID: faqh00101147_000
E00002 appears on the computer screen.
Error message
Software update failed. (E00002)
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Cause
The installer failed to download while updating CanvasWorkspace.
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Solution
Check the network connection to ensure it is working properly.
Confirm that you can browse internet sites on your computer and by sending or receiving emails.
If any problems occur, consult the manufacturer of your router, your system administrator or internet provider.
CM100DM, CM250, CM350, CM350e, CM350H, CM350R, CM550DX/ CM550, CM650W, CM650WX, DC200, DC200ULE, SDX125, SDX125e, SDX125e Titanium, SDX125i, SDX125TS, SDX135PRO, SDX225, SDX225F, SDX230D, SDX230Di, SDX230DX, SDX325, SDX330D, SDX85, SDX85C, SDX85M, SDX85S
If you need further assistance, please contact Brother customer service:
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