PT-1000
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FAQs & Troubleshooting |
![](/g/b/img/product/1000eus.jpg)
PT-1000
Date: 05/22/2020 ID: faqp00000381_000
Why does my machine display "ERROR" when I press the print key?
The following conditions will cause the machine to display "ERROR":
-
The "Print" key was pressed to print a two-line-label when using a 1/4" (6 mm) wide tape.
You can only print a two-line-label when using a 3/8" (9 mm) or wider tape. Delete the return mark and make a one-line-label, or change the tape cassette.
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The "Print" key was pressed when character size is to "SIZE5", "SIZE4" or "SIZE3" using a 1/4" (6 mm) wide tape.
When you are using a 1/4" (6 mm) tape, only "AUTO" and "SIZE2" are available. Please change the character size setting, and try it again.
For more information on correct operating procedures, please refer to the User's Guide from the [Manuals] section.
GL-100, PT-1000
If you need further assistance, please contact Brother customer service:
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