QL-720NW
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FAQs & Troubleshooting |
![](/g/b/img/product/lpql720nweus.jpg)
QL-720NW
Date: 10/18/2023 ID: faqp00001674_002
P-touch Editor shows an error message "This application is incompatible with the AirPrint printer driver. Select the CUPS printer driver. Check the FAQ for details." (For macOS 13 or later).
P-touch Editor does not support the AirPrint printer driver. You need to choose the CUPS printer driver.
To choose the CUPS printer driver, perform the following steps:
- From the Apple menu, open System Settings - Printers & Scanners.
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Click your model in the Printers section.
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Check the printer driver in use. If "model name + AirPrint" is displayed for Kind, the AirPrint printer driver is chosen.
Click Done to close the window.
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Click Add Printer, Scanner, or Fax....
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Click Default and choose your model from the Name list.
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Choose "[model name]+ CUPS" from the Use list.
If you cannot find "[model name]+ CUPS", the CUPS printer driver is not installed. Download and install the latest CUPS printer driver from the [Downloads] section.
- Click Add. The printer is now available in the Printers section.
- Choose Quit System Settings from the Apple Menu.
QL-710W, QL-720NW, QL-810W/810Wc, QL-820NWB/820NWBc
If you need further assistance, please contact Brother customer service:
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