QL-810W/810Wc
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FAQs & Troubleshooting |
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QL-810W/810Wc
Date: 10/18/2023 ID: faqp00100316_000
How do I connect my computer to the printer using the Wireless Direct mode?
- For Windows users, click here.
- For Mac users, click here.
-
Download Software/Document Installer from the [Downloads] section of this website and then start the installer. P-touch Editor, Printer Setting Tool, and other software are installed in addition to the printer driver.
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When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Local Connection (USB)].
Click [Next], and then follow the installer instructions.
-
When the installation is finished, turn on the Wi-Fi® function of the printer.
-
QL-810W: Press and hold the Wi-Fi (
) button and confirm that the Wi-Fi LED flashes or lights in blue.
-
QL-820NWB: Turn on the Wi-Fi function using the printer.
-
Press the Menu button and [
] button to select the [WLAN] menu, and then press the [OK] button.
-
Set [WLAN (On/Off)] to [On].
The Wi-Fi () icon appears on the LCD.
-
Press the Menu button and [
-
QL-810W: Press and hold the Wi-Fi (
-
Change the settings of the printer.
Connect the printer and computer using a USB cable. Start the Printer Setting Tool on your computer, and click [Communication Settings]. Confirm the SSID (network name) and password (network key) in the [Wireless Direct] tab, and then select [Wireless Direct] for [Selected Interface] in [Communication Settings] in the [General] tab.
-
From your computer, select the SSID you confirmed in step 4 and connect to the printer.
- The factory setting for the SSID is "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB", where "***** " is the last five digits of the product serial number.
- If you are prompted to enter a password, enter the password (network key) you confirmed in step 4.
- For Windows 10 or later, check [Connect automatically].
- It may take several minutes until the connection is finished.
-
Start the Printer Setting Tool on your computer again, and click [Communication Settings].
Confirm the IP address in [Current Status] in the [Wireless Direct] tab.
-
Open the [Devices and Printers] window. (For more information about opening the window, click here.)
Click [Add a printer].
For Windows 8.1 or later:
Click [The printer that I want isn't listed] on the bottom of the window instead of selecting the displayed printer icon for QL-810W or QL-820NWB.
-
For Windows 8 or later:
Select [Add a local printer or network printer with manual settings], and then click [Next].
For Windows 7 or earlier:
Click [Add a local printer].
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Select [Create a new port] - [Standard TCP/IP Port], and then click [Next].
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Enter the IP address you confirmed in step 6, and then click [Next]. The computer will start searching for the TCP/IP port.
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When the dialog box with [Which version of the driver do you want to use?] appears, select [Use the driver that is currently installed (recommended)], and then click [Next]. Confirm the printer name, and then click [Next]. You have finished connecting your computer to the printer.
-
Open the [Devices and Printers] window again, click the [Ports] tab in the [Printer Properties] dialog box, confirm that the IP address for the printer is the same as the address you confirmed in step 6 and that the [Standard TCP/IP Port] option (not WSD port) is selected.
- Start P-touch Editor to create and print labels.
-
Download Full Software Package from the [Downloads] section of this website, double-click the file, and then start the installer from [StartHere].
-
When the dialog box for selecting the connection method is displayed after the printer driver installation starts, select [Local Connection (USB)] and follow the installer instructions.
-
When the installation is finished, turn on the Wi-Fi function of the printer.
-
QL-810W: Press and hold the Wi-Fi (
) button and confirm that the Wi-Fi LED flashes or lights in blue.
-
QL-820NWB: Turn on the Wi-Fi function using the printer.
-
Press the Menu button and [
] button to select the [WLAN] menu, and then press the [OK] button.
-
Set [WLAN (On/Off)] to [On].
The Wi-Fi () icon appears on the LCD.
-
Press the Menu button and [
-
QL-810W: Press and hold the Wi-Fi (
-
Change the settings of the printer.
Connect the printer and computer using a USB cable. Start the Printer Setting Tool from the computer, set [WirelessDirect] to [On] in the [Wireless LAN] tab, and confirm the SSID (network name) and password (network key).
-
From your computer, select the SSID you confirmed in step 4 and connect to the printer.
- The factory setting for the SSID is "DIRECT-*****_QL-810W" or "DIRECT-*****_QL-820NWB", where "***** " is the last five digits of the product serial number.
- If you are prompted to enter a password, enter the password (network key) you confirmed in step 4.
- It may take several minutes until the connection is finished.
-
Add the printer in the operating system.
From the Apple menu, open [Printer Settings]/[System Preferences] - [Printers & Scanners], and then click [Add Printer, Scanner, or Fax] or the [+] button.
-
Select the printer you want to use from the list.
Select the item with "CUPS" next to the model name in the [Use] list.
-
Click [Add].
- Start P-touch Editor to create and print labels.
QL-810W/810Wc, QL-820NWB/820NWBc
If you need further assistance, please contact Brother customer service:
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