QL-820NWB/820NWBc
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FAQs & Troubleshooting |
![](/g/b/img/product/lpql820nwbeus.jpg)
QL-820NWB/820NWBc
Date: 10/18/2023 ID: faqp00100321_000
2-color labels are not printed clearly from a Mac.
Make sure you are using the CUPS printer driver when printing 2-color labels.
AirPrint does not support 2-color printing.
To choose the CUPS printer driver, perform the following steps:
- From the Apple Menu, open [System Settings]/[System Preferences] - [Printers & Scanners]/[Print & Scan].
- Choose your printer in the [Printers] section.
-
Verify which printer driver is used.
If [Model name + AirPrint] is displayed next to [Kind], the AirPrint printer driver is chosen.
The AirPrint printer driver does not support P-touch Editor, so you should add the CUPS printer driver. - Click [Add Printer, Scanner, or Fax] or the [+] button.
- Click the [Default] icon which is located at the top of the dialog box.
- Choose your printer from the [Name] list.
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Make sure that "[model name] + CUPS" is selected in the [Use] list.
If you cannot find the "[model name] + CUPS", the CUPS printer driver is not installed. Download and install the latest CUPS printer driver from the [Downloads] section.
- Click [Add].
- The printer is now available in the [Printers] section.
- Choose [Quit System Settings]/[Quit System Preferences] from the Apple Menu.
QL-810W/810Wc, QL-820NWB/820NWBc
If you need further assistance, please contact Brother customer service:
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