TJ-4120TN
![]() |
FAQs & Troubleshooting |
![](/g/b/img/product/lptj4120tneus.jpg)
TJ-4120TN
Date: 06/24/2020 ID: faqp00100474_002
The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
Close the Print Head properly as follows:
-
Open the Media Cover.
-
Push the Print Head Release Lever to open the Print Head.
1. Print Head Release Lever
-
Close the Print Head on both sides and make sure it locks into place.
-
Close the Media Cover.
TJ-4010TN, TJ-4020TN, TJ-4021TN, TJ-4120TN, TJ-4121TN
If you need further assistance, please contact Brother customer service:
Content Feedback
To help us improve our support, please provide your feedback below.
Step 1: How does the information on this page help you?
Step 2: Are there any comments you would like to add?
Please note this form is used for feedback only.