FAQs & Troubleshooting
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DCP-185C
215 Results
31.
The printer status is Offline or Paused.
32.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
33.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
34.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
35.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
36.
Which E-mail packages are compatible with ControlCenter3?
37.
Can third party ink be used to refill the ink cartridges?
38.
One or more of my colors are not printing (blank). What can I do?
39.
Where is the USB port on the machine?
40.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
41.
I cannot install Brother drivers on Debian 10 or later (Linux)
42.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
43.
Locate files scanned with ControlCenter3 (For Windows)
44.
Configure or change the settings of the ControlCenter 2 or 3 scanning options
45.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
46.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
47.
Improve poor print quality.
48.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
49.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
50.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
51.
The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
52.
I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
53.
Command List of brscan. (Linux)
54.
I want to print using CUPS while keeping SELinux enabled. (Linux)
55.
Firewall port requirements of the Scan Key Tool (Linux)
56.
I cannot save a file downloaded from the Brother support website (For Windows)
57.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
58.
How to identify your Operating System (OS).
59.
Scan multiple pages into one file instead of each scan being saved as a separate file.
60.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.