FAQs & Troubleshooting
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MFC-257CW
276 Results
31. 31/10/2022
Which E-mail packages are compatible with ControlCenter3?
32. 31/10/2022
I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
33. 17/10/2022
Send a fax using PC-FAX with LPD/LPRng (Linux)
34. 12/10/2022
Scan a document into ScanSoft™ PaperPort™ 11SE
35. 11/10/2022
When I scan a document using ControlCenter, the scanned file size is too big.
36. 26/09/2022
When I install the drivers, Norton AntiVirus displays a Security Alert that a medium risk application "[file name].exe is attempting to connect to a DNS server".
37. 20/09/2022
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
38. 12/09/2022
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
39. 06/09/2022
Configure and use PC-FAX (CUPS) (Linux)
40. 08/08/2022
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
41. 03/08/2022
"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
42. 20/07/2022
Uninstall the drivers. (Mac OS X 10.5)
43. 30/06/2022
I can print but cannot scan via network. (For Mac)
44. 23/06/2022
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
45. 20/06/2022
Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
46. 24/05/2022
Ink Low
47. 18/05/2022
Locate files scanned with ControlCenter3 (For Windows)
48. 09/05/2022
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
49. 20/04/2022
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
50. 13/04/2022
Uninstall the Brother Software and Drivers (Windows)
51. 11/04/2022
Wireless setup is requesting a WPS PIN to complete the setup
52. 01/04/2022
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
53. 01/04/2022
Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
54. 01/04/2022
Scan multiple pages into one file instead of each scan being saved as a separate file.
55. 24/03/2022
I cannot find some option in the Printing preferences. (For Windows)
56. 24/03/2022
I cannot save a file downloaded from the Brother support website (For Windows)
57. 17/03/2022
I cannot install the driver when using the Driver Install Tool. (Linux)
58. 10/11/2021
Open the Control Panel (For Windows)
59. 19/03/2021
I get a TS error when trying to print on a wireless network.
60. 02/03/2021
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).