FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfc490cw_all.jpg)
MFC-490CW
339 Results
31.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
32.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
33.
Paper Jam
34.
Cannot print after a Windows 10 update (June 2020)
35.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
36.
The edge of glossy paper is smudged.
37.
Can I transfer faxes to the PC when my machine has a mechanical problem?
38.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
39.
Print the Network Configuration List
40.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
41.
I'm unable to access the memory (media) card in the media slot. What can I do?
42.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
43.
Enable the Brother machine's network interface.
44.
I cannot find some option in the Printing preferences. (For Windows)
45.
Locate files scanned with ControlCenter3 (For Windows)
46.
Discover the MAC address of the Brother network card
47.
How many times will my Brother machine automatically redial a number?
48.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
49.
"Offline" appears on the Status Monitor.
50.
Download a file from the "Downloads" section and save it to Windows 8 computer.
51.
Where can I get FaceFilter Studio and what can I do with this application?
52.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
53.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
54.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
55.
What is the BRAdmin Professional software used for?
56.
What is Infrastructure mode?
57.
Protect your Brother machine against unauthorised access over the network
58.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
59.
Stop my Brother machine from automatically redialing a number.
60.
What is the Network Shared printing?