FAQs & Troubleshooting
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MFC-990CW
345 Results
31.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
32.
Replace Ink
33.
Can I reduce the size of a received fax to fit the size of the paper in the Brother machine?
34.
How do I factory reset the network settings?
35.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
36.
Print on both sides of the page. (Manual 2-sided/Duplex Printing)
37.
What driver package format is supported by my Linux distribution?
38.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
39.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
40.
Can I transfer faxes to the PC when my machine has a mechanical problem?
41.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
42.
Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
43.
Scan multiple pages into one file instead of each scan being saved as a separate file.
44.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
45.
The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
46.
I cannot print using my Brother machine on a wireless network (Windows)
47.
The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
48.
Where can I get FaceFilter Studio and what can I do with this application?
49.
Wireless setup is requesting a WPS PIN to complete the setup
50.
Enable the Brother machine's network interface.
51.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
52.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
53.
Print a web page from iPrint&Scan when using an Android™ mobile device.
54.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
55.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
56.
The edge of glossy paper is smudged.
57.
Configure a cover page for PC-FAX.
58.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
59.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
60.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.