FAQs & Troubleshooting
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MFC-J2310
381 Results
31.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
32.
Forward a fax to another fax machine when my machine has a mechanical problem.
33.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
34.
I cannot print using my Brother machine on a wireless network (Windows)
35.
My Brother machine does not feed the glossy paper or envelope from the manual feed slot.
36.
Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
37.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
38.
One or more of my colors are not printing (blank).
39.
Transfer faxes to the PC when my machine has a mechanical problem.
40.
I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
41.
Connect your Brother machine to your mobile device via a wireless router or access point.
42.
I still receive the error message "Cover is Open" after I closed the scanner cover. (With Video Instructions)
43.
What is Brother iPrint&Scan?
44.
The edge of glossy paper is smudged.
45.
When I start the Remote Setup Software, the error message "RS 005-xx" or "RS 006-xx" appears on the display.
46.
Cover is Open
47.
What is the BRAdmin Professional software used for?
48.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
49.
Print the Network Configuration Report.
50.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
51.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
52.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
53.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
54.
Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
55.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
56.
Cannot Detect Ink Volume
57.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
58.
The LCD displays an error code when I use Web icon (Brother Web Connect).
59.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
60.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.