FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/mfcj5740dw_eu_as.jpg)
MFC-J5740DW
140 Results
31.
Check the remaining ink or toner level (Linux)
32.
I get a TS error when trying to print on a wireless network.
33.
Document is Jammed in the Bottom of the ADF Unit
34.
Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
35.
Cannot Print XX or Print Unable XX
36.
The printer status is Offline or Paused.
37.
Paper is Jammed in the Back of the Machine
38.
Replace Ink
39.
Print the Network Configuration Report
40.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
41.
Configure and use the Scan Key Tool (Linux)
42.
Document is Jammed in the Top of the ADF Unit
43.
Install the built-in drivers (For Windows 8 and Windows 10)
44.
Print the WLAN Report
45.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
46.
When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
47.
Add your Brother machine with AirPrint (macOS)
48.
I cannot print on a wireless (Wi-Fi) network (Mac)
49.
Remove Paper Scraps Jammed in the ADF
50.
Install the Brother Mobile Connect application (for mobile device)
51.
Cannot Detect Ink Volume
52.
How to identify your Operating System (OS).
53.
Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
54.
I cannot print from my computer via USB.
55.
I cannot scan via network.
56.
Ink Low
57.
Cover is Open
58.
I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
59.
Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
60.
I cannot connect my machine to a Windows 11 computer via USB.