FAQs & Troubleshooting
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MFC-J870DW
345 Results
31.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
32.
When I print, the pages are smudged with ink.
33.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
34.
Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
35.
Use the NewSoft CD Labeler software on a Windows computer.
36.
Locate files scanned with ControlCenter2 (For Macintosh)
37.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
38.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
39.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
40.
(Video) Connect the telephone line and power cord
41.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
42.
The text and images on my copies and sent faxes are reversed.
43.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
44.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
45.
Change the amount of time my Brother machine pseudo-rings/double-rings before answering in Fax/Tel Mode.
46.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
47.
Use voice mail on the same line as my Brother machine.
48.
One or more of my colors are not printing (blank).
49.
The message "Poor Line Condition" or "NG" appears on the Transmission Verification Report when I try to send a fax.
50.
I cannot print using my Brother machine on a wireless network (Windows)
51.
Connect your Brother machine to your mobile device via a wireless router or access point.
52.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
53.
Easy Scan to E-mail
54.
Enable the Brother machine's network interface.
55.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
56.
I cannot make borderless prints.
57.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
58.
Clear wide, faded, horizontal lines(banding) appearing on printed documents.
59.
When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
60.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.