FAQs & Troubleshooting
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MFC-990CW
345 Results
61.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
62.
I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
63.
I'm using Macintosh. What is the PreScan option used for?
64.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
65.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
66.
Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
67.
Locate files scanned with ControlCenter2 (For Macintosh)
68.
Discover the MAC address of the Brother network card
69.
Change the printer driver settings (Windows/macOS)
70.
How many times will my Brother machine automatically redial a busy number?
71.
The BRAdmin Professional software is not able to locate the Brother machine on my network.
72.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
73.
The downloaded driver's name is different from my machine's name. (Linux)
74.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
75.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
76.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
77.
When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
78.
Send a fax using PC-FAX with LPD/LPRng (Linux)
79.
I cannot find some option in the Printing preferences. (For Windows)
80.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
81.
What is the Network Shared printing?
82.
The edge of glossy paper is smudged.
83.
I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
84.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
85.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
86.
Wrong Paper Size
87.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
88.
Can third party ink be used to refill the ink cartridges?
89.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
90.
Why doesn't the machine answer when receiving a call?