FAQs & Troubleshooting
Popular |
PT-9600
105 Results
1.
How do I transfer label or slip templates?
2.
My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
3.
Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
4.
How to use Excel data to print labels (P-touch Editor 5.x for Windows)
5.
The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
6.
I cannot save a file downloaded from the Brother support website (For Windows)
7.
I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
8.
Even though the tape length is set to less than 1" (25 mm) in P-touch Editor, the label is printed with a length of 1" (25 mm).
9.
Printing is not possible. (USB connection)
10.
What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
11.
My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
12.
How to identify your Operating System (OS) for Windows or Mac
13.
How to open the Devices and Printers window
14.
When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
15.
How to use a 9/64" (3.5 mm) wide tape
16.
Where can I find my Brother printer's serial number?
17.
P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
18.
Can my printer use TZ/TZe tapes?
19.
How to delete the registry information and files related to the printer driver
20.
(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
21.
How do I transfer label templates with P-touch Transfer Express?
22.
Can I directly operate my printer from a self-developed application software and print a label?
23.
Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
24.
How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
25.
"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
26.
How do I create a label using a template? (P-touch Editor 5.0 for Windows)
27.
The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
28.
How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
29.
The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
30.
Is data created in other applications compatible with P-touch Editor 5.0 for Mac?