FAQs & Troubleshooting
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DCP-135C
191 Results
1.
Install Presto!® PageManager® onto Windows 10.
2.
Scan and save a document in PDF format (Scan to File)
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
4.
How do I load paper?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
Can I print from or scan to Android™ Smartphone?
8.
How to identify your Operating System (OS).
9.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
10.
How do I clear Machine Error 46?
11.
Is my Brother machine compatible with Windows Vista?
12.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
13.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
14.
How do I clear the message "PAPER JAM" from the display?
15.
I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
16.
Install the built-in drivers (For Windows 8 and Windows 10)
17.
A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
18.
Locate files scanned with ControlCenter2 (For Macintosh)
19.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
20.
When I print, the pages are smudged with ink. What should I do?
21.
I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
What driver package format is supported by my Linux distribution?
24.
Pre-Required Procedures (Linux)
25.
Delete print jobs from the print queue.
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
28.
The edge of glossy paper is smudged.
29.
How do I load 10 x 15 Glossy paper into my machine?
30.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?