FAQs & Troubleshooting
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DCP-150C
196 Results
1.
How do I load paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
3.
How do I clear Machine Error 46?
4.
How do I load 10 x 15 Glossy paper into my machine?
5.
How do I know which side up my photo paper should be in the tray?
6.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
7.
I'm using Windows Vista. When I try to install the Full Driver & Software Package I receive the error message "Unhandled Exception". What should I do?
8.
One or more of my colors are not printing (blank). What can I do?
9.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
10.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
11.
Can I print from or scan to Android™ Smartphone?
12.
Scan and save a document in PDF format (Scan to File)
13.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
14.
I'm using Macintosh. What is the PreScan option used for?
15.
How do I replace the Ink Cartridge?
16.
I can not install/uninstall the driver when a CompactFlash®, Memory Stick®, Memory Stick Pro™, xD-Picture Card™, SecureDigital™, MultiMediaCard™ or USB Flash memory drive is installed into the media slot. What can I do?
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
I cannot install Brother drivers on Debian 10 or later (Linux)
19.
What driver package format is supported by my Linux distribution?
20.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
21.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
22.
When I print, the pages are smudged with ink. What should I do?
23.
I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
24.
When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
25.
Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
26.
I cannot install the driver when using the Driver Install Tool. (Linux)
27.
When I print images, the quality is not good (Linux)
28.
Pre-Required Procedures (Linux)
29.
Open the Control Panel (For Windows)
30.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?