FAQs & Troubleshooting
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DCP-155C
197 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load paper?
3.
How do I know which side up my photo paper should be in the tray?
4.
Can I print from or scan to Android™ Smartphone?
5.
How do I load 10 x 15 Glossy paper into my machine?
6.
Delete print jobs from the print queue.
7.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
8.
Is my Brother machine compatible with Windows Vista?
9.
Can I print from and scan to iPhone, iPod touch and iPad?
10.
The error message "[model name] cannot be found. ... (CC3-202-03031b02)" appears when scanning a document using ControlCenter3 on Windows 7 with the USB connection.
11.
Scan and save a document in PDF format (Scan to File)
12.
The edge of glossy paper is smudged.
13.
I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
14.
What driver package format is supported by my Linux distribution?
15.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
16.
When I print, the pages are smudged with ink. What should I do?
17.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
18.
I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
19.
I cannot install Brother drivers on Debian 10 or later (Linux)
20.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
21.
How to identify your Operating System (OS).
22.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
I'm using Windows. When I try to Scan to E-mail I get an error saying "the command line argument is not valid. Verify the switch you are using". What should I do?
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
Which E-mail packages are compatible with ControlCenter3?
27.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
28.
One or more of my colors are not printing (blank). What can I do?
29.
When I try to OCR into WordPad using ScanSoft™ PaperPort™ 11SE with OCR or Brother ControlCenter3, the text comes out as gibberish. This started after I installed Windows XP Service Pack 2 (SP2).
30.
How do I clear the message "PAPER JAM" from the display?