FAQs & Troubleshooting
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DCP-165C
213 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I print from or scan to Android™ Smartphone?
3.
Paper Jam
4.
How do I load envelopes into my machine?
5.
I cannot install Brother drivers on Debian 10 or later (Linux)
6.
Print using only the black ink cartridge when the Color cartridges have run out.
7.
I cannot find some option in the Printing preferences. (For Windows)
8.
What driver package format is supported by my Linux distribution?
9.
How do I know which side up my photo paper should be in the tray?
10.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
11.
Replace Ink
12.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
13.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
14.
All print jobs are aborted and nothing is printed. (Linux)
15.
I cannot make borderless prints.
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
Scan and save a document in PDF format (Scan to File)
18.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
19.
I cannot save a file downloaded from the Brother support website (For Windows)
20.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
21.
Locate files scanned with ControlCenter2 (For Macintosh)
22.
Can I adjust the Sleep Mode setting?
23.
I installed scan-key-tool, but it does not work. (Linux)
24.
Delete a network scanner entry. (Linux)
25.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
26.
"Offline" appears on the Status Monitor.
27.
Delete print jobs from the print queue.
28.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
29.
I still receive the error message "Paper Jam" after I removed the jammed paper.
30.
How to identify your Operating System (OS).