FAQs & Troubleshooting
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DCP-185C
215 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
How do I load envelopes into my machine?
3.
Can I print from or scan to Android™ Smartphone?
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
6.
I cannot install Brother drivers on Debian 10 or later (Linux)
7.
What driver package format is supported by my Linux distribution?
8.
When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
9.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
10.
One or more of my colors are not printing (blank). What can I do?
11.
Paper Jam
12.
Locate files scanned with ControlCenter3 (For Windows)
13.
The printer status is Offline or Paused.
14.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
15.
Why do the color ink cartridges run out of ink even though I never or rarely print in color?
16.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
17.
Scan and save a document in PDF format (Scan to File)
18.
Replace Ink
19.
Delete print jobs from the print queue.
20.
Is my Brother machine compatible with Windows Vista?
21.
When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
22.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
23.
Scan multiple pages into one file instead of each scan being saved as a separate file.
24.
When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
25.
When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
26.
Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
27.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
28.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
29.
When I print, the pages are smudged with ink. What should I do?
30.
How do I know which side up my photo paper should be in the tray?