FAQs & Troubleshooting
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DCP-375CW
273 Results
1.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
2.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
3.
Scan and save a document in PDF format (Scan to File)
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Paper Jam
6.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
Load paper in the paper tray
9.
How do I load envelopes into my machine?
10.
How do I factory reset the network settings?
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
Download a file from the "Downloads" section and save it to Windows 8 computer.
15.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
16.
Can I print from or scan to Android™ Smartphone?
17.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
18.
Replace Ink
19.
Print the Network Configuration List
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
How do I know which side up my photo paper should be in the tray?
22.
The printer status is Offline or Paused.
23.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
24.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
25.
What is Brother iPrint&Scan?
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
Change the printer driver settings (Windows/macOS)
28.
I'm using Windows Vista and trying to use a network connected Brother machine. However, I cannot see the machine in the Network Explorer. What should I do?
29.
What is the BRAdmin Professional software used for?
30.
I cannot print using my Brother machine on a wireless network (Mac)