FAQs & Troubleshooting
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DCP-560CN
233 Results
1.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
2.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
3.
How to identify your Operating System (OS).
4.
How do I load paper?
5.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
6.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
7.
How do I clear Machine Error 46?
8.
Why does the message "No File" appear on the LCD when I put a memory card into the media slot on my Brother machine?
9.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
10.
Locate files scanned with ControlCenter2 (For Macintosh)
11.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
12.
Scan and save a document in PDF format (Scan to File)
13.
Is my Brother machine compatible with Windows Vista?
14.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
15.
Locate files scanned with ControlCenter3 (For Windows)
16.
Change the printer driver settings (Windows/macOS)
17.
The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
18.
Which E-mail packages are compatible with ControlCenter3?
19.
I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
20.
What is the BRAdmin Professional software used for?
21.
I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
22.
What driver package format is supported by my Linux distribution?
23.
Can I print from or scan to Android™ Smartphone?
24.
The printer status is Offline or Paused.
25.
I cannot print using my Brother machine on a wired network. (Windows/macOS)
26.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
27.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
28.
Why does the message "Media is Full" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
29.
I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
30.
I cannot install Brother drivers on Debian 10 or later (Linux)