FAQs & Troubleshooting
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DCP-6690CW
296 Results
1.
How can I print, fax, copy and scan using A3/Ledger size paper?
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
What is Brother iPrint&Scan?
4.
Can I print from or scan to Android™ Smartphone?
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
7.
Load paper in the paper tray
8.
Scan and save a document in PDF format (Scan to File)
9.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
10.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
11.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
12.
Scan multiple pages into one file instead of each scan being saved as a separate file.
13.
One or more of my colors are not printing (blank). What can I do?
14.
I cannot install Brother drivers on Debian 10 or later (Linux)
15.
Replace Ink
16.
How do I load paper in paper tray#2?
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
How do I know which side up my photo paper should be in the tray?
20.
The printer status is Offline or Paused.
21.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
22.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
23.
How to identify your Operating System (OS).
24.
What driver package format is supported by my Linux distribution?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
27.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
28.
How do I load envelopes into my machine?
29.
I cannot save a file downloaded from the Brother support website (For Windows)
30.
Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?