FAQs & Troubleshooting
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DCP-8040
182 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader™/ Reader®. What can I do to correct this?
3.
Can I print from DOS applications?
4.
Can I print from or scan to Android™ Smartphone?
5.
Does NC-2200w work with Windows Vista?
6.
How do I factory reset the print server?
7.
What driver package format is supported by my Linux distribution?
8.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
9.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
10.
Functions supported in the Windows 7 built-in drivers
11.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
12.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
13.
The paper is skewed when it's printed.
14.
How do I install the Optional Tray Module?
15.
I'm using Macintosh. What is the PreScan option used for?
16.
Can I print from and scan to iPhone, iPod touch and iPad?
17.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
18.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
19.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
20.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
21.
What can happen if the wrong paper is used in your machine.
22.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
23.
How to identify your Operating System (OS).
24.
The printer status is Offline or Paused.
25.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
26.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
27.
What is a "Generic PCL Driver"?
28.
How do I install additional memory?
29.
Configure and use the Scan Key Tool (Linux)
30.
Can I use my Brother printer with a 64 bit Linux distribution? (Linux)