FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcp8045d_all.jpg)
DCP-8045D
184 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
3.
Can I print from or scan to Android™ Smartphone?
4.
When scanning to OCR from Brother Control Center 2.0, the OCR application doesn't launch. I have Windows® XP Service Pack 2 (SP2) installed. What should I do?
5.
I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
6.
I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
7.
I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
10.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
11.
I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
12.
The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
13.
I cannot install Brother drivers on Debian 10 or later (Linux)
14.
The printer status is Offline or Paused.
15.
I'm using Windows 98/ Me/ 2000/ XP or Windows NT 4.0. When trying to scan using the Brother ControlCenter2, the error message "Scanning failed. Please try to scan the image again, if the error happens again please restart your computer, and then try to scan again. (CC031)" appears and I cannot scan. What should I do?
16.
How to identify your Operating System (OS).
17.
Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
18.
Functions supported in the Windows 7 built-in drivers
19.
I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
20.
How do I factory reset the print server?
21.
Print the Network Configuration page
22.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
23.
Change the printer driver settings (Windows/macOS)
24.
I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
25.
I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
26.
When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
27.
I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
28.
Pre-Required Procedures (Linux)
29.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
30.
I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".