FAQs & Troubleshooting
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DCP-9010CN
268 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
What is Brother iPrint&Scan?
3.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
6.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
7.
I cannot find some option in the Printing preferences. (For Windows)
8.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
9.
Can I print from or scan to Android™ Smartphone?
10.
I cannot install Brother drivers on Debian 10 or later (Linux)
11.
What driver package format is supported by my Linux distribution?
12.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
13.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
14.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
15.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
16.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
17.
Why is legal scanning not an option on my Windows XP / Windows Vista computer when using the WIA driver?
18.
Printouts are curled or wavy.
19.
Printouts have wrinkles.
20.
Turn the Toner Save Mode on or off.
21.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
24.
Print on plain paper or bond paper from the Manual feed slot
25.
The Universal Printer Driver searches for the Brother devices on a single network even though my computer connects to multiple networks. (For Windows users)
26.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
27.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
28.
The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
29.
The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
30.
Can I print on transparencies e.g. for overhead projectors?