FAQs & Troubleshooting
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DCP-9015CDW
264 Results
1.
Scan multiple pages into one file instead of each scan being saved as a separate file.
2.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
3.
Can I print from and scan to iPhone, iPod touch and iPad?
4.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
5.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
6.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
7.
Can I print from or scan to Android™ Smartphone?
8.
Jam Manual Feed
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
WT Box End Soon
11.
No Waste Toner
12.
Drums End Soon/ Drum End Soon(X)
13.
Load paper in the paper tray
14.
Configure and use the Scan to FTP feature
15.
No Toner
16.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
17.
How to identify your Operating System (OS).
18.
Small Paper
19.
Toner Error
20.
Drum Stop
21.
The printer status is Offline or Paused.
22.
Replace WT (waste toner) Box
23.
Jam Rear
24.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
25.
Print Unable XX
26.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
27.
I cannot install Brother drivers on Debian 10 or later (Linux)
28.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
29.
Replace Toner
30.
Configure the Scan to Email Feature (Linux)