FAQs & Troubleshooting
![]() |
Popular |
![](/g/b/img/product/dcpj105_all.jpg)
DCP-J105
241 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
2.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
3.
Replace Ink
4.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
5.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
The printer status is Offline or Paused.
9.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
10.
What is Brother iPrint&Scan?
11.
Can I print from or scan to Android™ Smartphone?
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
14.
What is AirPrint?
15.
How to identify your Operating System (OS).
16.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
17.
The scanner cover support has come off. (With Video Instructions)
18.
I still receive the error message "Paper Jam" after I removed the jammed paper.
19.
Install Starter Ink
20.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
21.
How do I know which side up my photo paper should be in the tray?
22.
Paper Jam
23.
Load envelopes
24.
Wrong Ink Color
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
27.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.
28.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
29.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
30.
Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)