FAQs & Troubleshooting
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DCP-J315W
265 Results
1.
Scan and save a document in PDF format (Scan to File)
2.
Print using only the black ink cartridge when the Color cartridges have run out.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
Can I print from and scan to iPhone, iPod touch and iPad?
5.
Can I print from or scan to Android™ Smartphone?
6.
What is Brother iPrint&Scan?
7.
I cannot install Brother drivers on Debian 10 or later (Linux)
8.
What driver package format is supported by my Linux distribution?
9.
How to identify your Operating System (OS).
10.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
11.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
12.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
13.
Paper Jam
14.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
15.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
I cannot print using my Brother machine on a wireless network (Windows)
18.
Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
19.
One or more of my colors are not printing (blank). What can I do?
20.
What are the differences between the BRAdmin Professional and the Web BRAdmin software?
21.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
22.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
23.
I cannot find some option in the Printing preferences. (For Windows)
24.
The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
25.
I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
26.
What is the BRAdmin Professional software used for?
27.
I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
28.
My Antivirus Software gives a warning message during the installation of Web BRAdmin.
29.
How do I know which side up my photo paper should be in the tray?
30.
The printer status is Offline or Paused.