FAQs & Troubleshooting
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DCP-J4120DW
248 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
(Video) Load A4/Letter paper
3.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
4.
(Video) Unpack your Brother machine
5.
(Video) Connect telephone line and power cords
6.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
7.
Can I print from or scan to Android™ Smartphone?
8.
Paper Jam
9.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
10.
The scanner cover support has come off. (With Video Instructions)
11.
Load an Envelope (Manual Feed Slot)
12.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
13.
What driver package format is supported by my Linux distribution?
14.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
15.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
16.
(Video) Set up your Brother machine
17.
(Video) Install Ink Cartridges
18.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
19.
The printer status is Offline or Paused.
20.
Replace Ink
21.
Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
22.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
23.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
24.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
25.
I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
26.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
27.
Load paper in the paper tray
28.
What is Brother iPrint&Scan?
29.
Ink Absorber Full / Ink Absorber Pad Full
30.
After replacing an ink cartridge, "No Ink Cartridge" or "Cannot Detect" is shown and I cannot print.