FAQs & Troubleshooting
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DCP-J525W
283 Results
1.
What is Brother iPrint&Scan?
2.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
3.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
4.
I cannot install Brother drivers on Debian 10 or later (Linux)
5.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
8.
How do I know which side up my photo paper should be in the tray?
9.
Ink Low
10.
Paper Jam
11.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
12.
A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
13.
I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
14.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
15.
I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
16.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
17.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
18.
When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
19.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
20.
The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
21.
Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
22.
Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
23.
I still receive the error message "Paper Jam" after I removed the jammed paper.
24.
When I install ink cartridges in my machine, the LCD displays "Install Starter Ink".
25.
Load envelopes into my machine
26.
How do I load paper?
27.
I cannot save a file downloaded from the Brother support website (For Windows)
28.
Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
29.
Printing/ Scanning with a mobile device
30.
Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.