FAQs & Troubleshooting
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DCP-J725DW
301 Results
1.
Can I print from and scan to iPhone, iPod touch and iPad?
2.
What is Brother iPrint&Scan?
3.
Can I print from or scan to Android™ Smartphone?
4.
I still receive the error message "Paper Jam" after I removed the jammed paper.
5.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
6.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
7.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
8.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
9.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
10.
No Ink Cartridge
11.
Add your Brother machine with AirPrint (macOS)
12.
Printing/ Scanning with a mobile device
13.
When I print or copy a document with fast mode, the printing is shifted too high on the paper.
14.
How do I know which side up my photo paper should be in the tray?
15.
Paper Jam
16.
Replace Ink
17.
How to identify your Operating System (OS).
18.
Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
19.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
20.
I cannot install Brother drivers on Debian 10 or later (Linux)
21.
What driver package format is supported by my Linux distribution?
22.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
23.
Connect your Brother machine to your mobile device via a wireless router or access point.
24.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
25.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
26.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
27.
Unable to Print 7X
28.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
29.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
30.
Document Jam