FAQs & Troubleshooting
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DCP-J752DW
261 Results
1.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I still receive the error message "Paper Jam" after I removed the jammed paper.
4.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
5.
Can I print from and scan to iPhone, iPod touch and iPad?
6.
Load paper in the paper tray
7.
Print using only the black ink cartridge when the Color cartridges have run out.
8.
What is Brother iPrint&Scan?
9.
Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
12.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
13.
Paper Jam
14.
The scanner cover support has come off. (With Video Instructions)
15.
The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
16.
Load photo paper
17.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
18.
Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
19.
My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
20.
I cannot print using my Brother machine on a wireless network (Mac)
21.
How do I use Mopria™ Print Service (MPS) with my Brother machine?
22.
I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
23.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
24.
What driver package format is supported by my Linux distribution?
25.
Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
26.
When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
27.
Replace Ink
28.
Load envelopes
29.
Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
30.
Combine multiple scanned documents into a single file with PaperPort™