FAQs & Troubleshooting
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DCP-T500W
229 Results
1.
(Video) Load A4/Letter paper
2.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
3.
I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
4.
When I try to scan the document, the scanner application crashes. (OS X 10.11)
5.
(Video) Connect the cords
6.
I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
7.
The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
8.
(Video) Fill the ink tanks
9.
Print on both sides of the page? (Manual 2-sided/Duplex Printing)
10.
When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
11.
(Video) Unpack your Brother machine
12.
Paper Jam
13.
I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
14.
I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
15.
One or more of my colors are not printing (blank).
16.
What is the recommended paper?
17.
The scanner cover support has come off. (With Video Instructions)
18.
Load paper in the paper tray
19.
(Video) Load an Envelope
20.
Refill Ink
21.
I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
22.
Print using only the black ink tank when the Color tanks have run out.
23.
Ink Box Full / InkBox Full
24.
Unable to Print XX
25.
My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
26.
Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
27.
Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
28.
Can I print from or scan to Android™ Smartphone?
29.
The edge of glossy paper is smudged.
30.
The printer status is Offline or Paused.