FAQs & Troubleshooting
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FAX-817/ FAX-817S
35 Results
1.
The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
2.
Can I confirm that the FAX was sent correctly?
3.
How do I improve the copy or fax quality?
4.
I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
5.
How do I connect an External Telephone?
6.
How does the "FAX/TEL" Mode work?
7.
What does the pseudo-ring (double ring) indicate in the F/T Mode?
8.
Can I print from and scan to iPhone, iPod touch and iPad?
9.
Set up an answering machine (TAD) to work on the same line as the fax.
10.
My FAX/MFC will not Dial. Why?
11.
"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
12.
How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
13.
What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
14.
How can I clear the "PAPER JAM" error message?
15.
How do I print the received faxes that are stored in memory? (Fax Storage)
16.
I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
17.
How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
18.
Why are my sent faxes always received with a black vertical line down the page?
19.
Can I print from or scan to Android™ Smartphone?
20.
My Brother machine has no power.
21.
I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
22.
How do I know which receive mode to select?
23.
What is Distinctive Ring and how do I program it?
24.
I am experiencing problems sending a fax, what can I do?
25.
How do I program the date and time?
26.
What does "NG" on the Transmission Verification Report mean?
27.
Can I reduce the size of a received fax on this machine?
28.
When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
29.
Vertical streaks appear in my copies.
30.
I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?