FAQs & Troubleshooting
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Innov-is M330E
101 Results
1. 28/06/2024
"Preventive maintenance is recommended." ppears on the LCD.
2. 18/04/2024
Tutorial videos on how to use the machine [Video instructions]
3. 12/03/2024
Stitches are skipped
4. 29/02/2024
Introducing the Brother Artspira application
5. 22/02/2024
Fabric puckers
6. 06/02/2024
I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
7. 02/02/2024
How to connect your machine and transfer data to Artspira
8. 02/02/2024
How to set up the wireless network connection with the wizard on the machine
9. 15/01/2024
How to update your machine software by downloading the update file directly to your machine using a wireless network
10. 11/12/2023
E92001 appears on the Artspira app screen.
11. 28/08/2023
E96001 appears on the Artspira app screen.
12. 28/08/2023
M5613201 appears on the Artspira app screen.
13. 28/08/2023
M5612301 appears on the Artspira app screen.
14. 28/08/2023
M4345001 appears on the Artspira app screen.
15. 28/08/2023
List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
16. 23/06/2023
M1332002 appears on the Artspira app screen.
17. 17/02/2023
How do I adjust the sensitivity of the operation keys?
18. 25/01/2023
"USB media error" message appears on the LCD. What does it mean?
19. 24/01/2023
"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
20. 24/01/2023
"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
21. 18/01/2023
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
22. 26/09/2022
Data cannot be saved to a USB flash drive
23. 26/09/2022
Data cannot be saved to the machine
24. 26/09/2022
The pattern transferred from the Artspira app does not appear on the screen of the machine
25. 26/09/2022
[Embroidery machine users] How to retrieve the data transferred from Artspira
26. 26/09/2022
After selecting data, "Downloading" is displayed and the screen does not change to the next screen
27. 26/09/2022
Multiple data cannot be transferred to the machine at once
28. 26/09/2022
Data cannot be transferred even though the machine number has been input. (M5622201)
29. 26/09/2022
There is no machine that can be transferred
30. 26/09/2022
How to link accounts