FAQs & Troubleshooting
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Innov-is XE1
148 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
3.
How do I Play the Tutorial Video?
4.
Using the embroidery needle plate cover
5.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
6.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
7.
How do I hoop the fabric in the embroidery frame?
8.
About the threads and the bobbin case when embroidering
9.
How do I Play the MPEG-4 (MP4) Videos?
10.
How to use the Multi-purpose Screwdriver.
11.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
12.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
13.
How do I get a lens calibration sheet?
14.
List of Error messages for My Design Snap
15.
The App shows the message "No Supported Machines Found".
16.
How do I adjust thread tension for embroidering?
17.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
18.
The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
19.
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
20.
The App shows the message "The calibration sheet cannot be detected."
21.
How do I retrieve the embroidery pattern from the machine’s memory?
22.
How do I save the embroidery patterns in the machine’s memory?
23.
How do I clean the race?
24.
How to Change Embroidering Order (My Connection) [Video]
25.
Introducing Brother My Stitch Monitor application
26.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
27.
The App shows the message "Embroidery positioning sticker not found".
28.
Upper thread breaks.
29.
How to link accounts
30.
How to embroider an appliqué pattern [Video instructions]