FAQs & Troubleshooting
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Innov-is XE2
149 Results
1.
Tutorial videos on how to use the machine [Video instructions]
2.
How to use the Multi-purpose Screwdriver. [ Position “2” ]
3.
How do I Play the Tutorial Video?
4.
How to embroider an appliqué pattern [Video instructions]
5.
The App shows the message "No Supported Machines Found".
6.
How do I adjust thread tension for embroidering?
7.
How to Change Embroidering Order (My Connection) [Video]
8.
The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
9.
The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
10.
What file format can I use when transferring images from MyDesignSnap to the machine? [for iPhone and iPad]
11.
Introducing Brother My Stitch Monitor application
12.
How to use the Multi-purpose Screwdriver. [ Position “3” ]
13.
What file format can I use when transferring images from MyDesignSnap to the machine? [for Android devices]
14.
Data cannot be saved to the machine
15.
List of Error messages for My Design Snap
16.
Using the embroidery needle plate cover
17.
How to use the Multi-purpose Screwdriver. [ Position “1” ]
18.
The App shows the message "The calibration sheet cannot be detected."
19.
The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
20.
How do I change the font type in the embroidery pattern?
21.
Where do I put the oil in my machine?
22.
Data cannot be saved to a USB flash drive
23.
The pattern transferred from the Artspira app does not appear on the screen of the machine
24.
The App shows the message "Connection to the machine failed. Please reestablish the connection between the device and the machine."
25.
The App shows the message "Machine cannot accept the additional image. Please proceed to embroidery screen then select OK to the message ... mobile app. Update?"
26.
The App shows the message "The embroidery frame cannot be detected."
27.
Tutorial videos on how to use My Design Snap with the machine [Video instructions]
28.
Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
29.
The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
30.
"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?